Claims process - HR consultants and training consultants insurance - Professional liability insurance

Claims for professional liability insurance can be very complex, so it's important to follow the right procedures. If you have any reason to believe you might need to claim, just follow the simple procedure below, and we'll advise you of the best course of action.

What to do

If any circumstance arises that might lead to a claim, you should:

• contact us immediately on 0113 391 9492
• forward any correspondence relating to the potential claim
• avoid speaking to the claimant or their representatives (as this could prejudice the outcome)

What you can expect from us

We are here to help and take you through the claims process step by step. Even if you are uncertain whether a claim will arise, we are always happy to discuss the circumstances with you.

There are no claim forms to fill in. When we speak to you we will advise the best course of action. Even if you are not sure whether or not an incident will lead to a claim, you should notify us anyway. This will not prejudice your policy and we will be able to put your mind at rest or, if necessary, start the claims process.

For more help and advice, go to claims.